These are the terms that govern the Amazfit Trade-In Program (“Program”).

These Terms & Conditions constitute an agreement between Huami North America Inc. (“Amazfit,” “us”, or “we”) and you (“You” or “you”). Please read these Terms & Conditions before participating in our Trade-In Program. All trade-ins or potential trade-ins are subject to these Terms & Conditions and by participating in this Program, you accept these Terms & Conditions in their entirety, including that we may update or change these Terms & Conditions and/or the Program from time to time.

What is the Amazfit Trade-In program

The Amazfit Trade-In program allows users to trade in an eligible smartwatch(the "Trade-in Product") and receive the refund toward the purchase of an Amazfit GTR 3, GTS 3, or GTR 3 Pro (Hereinafter refer to as "GT 3 Series" or the "New Product") on our official website (us.amazfit.com) at full price.
This Program is only intended for and available to residents of the United States. This Program is not available outside the United States and is void where prohibited.The first phase of the trade-in program will run from Nov. 29, 2021 until Dec. 11, 2021.

How to enter 

  • Answer a few questions on the form(https://forms.gle/6TqATeUbapQ5o3nA7) regarding the model and condition of your device. We'll provide a trade-in value based upon the condition you described.
  • Amazfit will review your info and email you the value of your trade-in smartwatch within 3 business days.
  • If you accept the value we offer, please place your order for an Amazfit GT 3 Series on our official website (us.amazfit.com) at full price and ship your trade-in smartwatch with the shipping label provided by Amazfit. You must back up all personal data on a device and factory reset your old device before shipping. Accepted items with on-device storage will have their data wiped upon inspection.
  • Amazfit will refund the value of your trade-in smart watch to you toward the purchase of an Amazfit GTR 3, GTS 3, or GTR 3 Pro within 2-4 business days once we receive it.

General Terms and FAQ

What devices are eligible for trade-in

You can trade in Amazfit smartwatch, any model,any condition. Other brands are not eligible for trade-in for the first phase of this Program. At the time of trade-in, you must be the owner of the device. Leased devices are not eligible.

How much will you get for your trade-in

Trade-in values will vary based on the condition, year, and configuration of your eligible trade-in device. It will be up to $55 credit towards your new Amazfit GT 3 Series purchase on our official store. You acknowledge that trade-in values are subject to Amazfit’s sole inspection. There may be instances when Amazfit will revise the original quote for the trade-in device if inspection results differ from what was described by you.

What if we don't receive your device or what if your device is not accepted

If we do not receive your Trade-in Product, we will charge you the full price for your purchase of the New Product. If the condition of your Trade-in Product doesn’t match what you described, a new estimated trade-in value will be provided. You’ll have the option to either accept this revised quote or reject it within 5 working days after we notify you of the revised trade-in value. Any rejection beyond such time limit will be deemed an acceptance of the revised trade-in value. If you reject it, your device will be returned to you at no charge. For the new purchase, you may keep the product or return the product to us for a refund at no extra cost.

What devices can you buy for Amazfit Trade-In program

The only devices that qualify are Amazfit GT 3 Series.

Can you trade in a smartwatch on Amazon

No, Amazfit trade-in is available only on Amazfit US official Store (us.amazfit.com) .

How long does the trade-in process take

In general it takes 2-3 weeks. But the sooner you send us your smartwatch, the sooner we can verify the condition and refund the value of your trade-in smartwatch to you.

Does this program apply to previous purchases

No, this trade-in program doesn't apply to previous purchases. And this trade-in offer cannot be combined with other coupon codes or other special offers.

Can you cancel a trade-in

You acknowledge and agree that the trade-in transaction is final and cannot be cancelled by you unless the quoted value has been revised and declined by you or you can cancel the trade-in before you ship the trade-in product to us.

How long is Amazfit's quoted value good for

The quoted value is valid for 14 days.

How do you get additional help with Amazfit trade-in

Toll-free: 1-888-826-2934
OPENING HOURS:Monday to Friday: 9:00 am - 4:30 pm PST except holidays 

Disclaimer of Warranties and Limitation of Liability

OUR TOTAL LIABILITY HEREIN, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, WILL NOT EXCEED THE TRADE-IN VALUE OF YOUR SUBMISSION. THIS LIMITATION OF LIABILITY WILL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW AND WILL SURVIVE CANCELLATION OR TERMINATION OF ANY TRADE-IN SUBMISSION.

Other terms

Amazfit reserves the right (at any time) to change, cancel, or otherwise revise any part of this Program or these Terms; this includes the right to terminate or end the Program, with or without notice to you.
To the extent permitted by applicable law, you agree to indemnify and hold Amazfit, its parent compnay, subsidiaries, officers, employees and agents harmless from any claims, damages and expenses, including reasonable attorneys’ fees and costs, related to or arising out of your use, participation, or attending participation in this Program, violation of these Terms, including without limitation, the removal or non-removal of any data or files on your device and the value assessment provided.
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