
Frequently Asked Questions
How does the sizing kit work?
How does the sizing kit work?
The Helio Ring Sizing Kit includes a full set of sample rings in all available sizes. Simply try on different sizes to find the most comfortable and secure fit for your daily activities.
Once you’ve found your best fit and are ready to purchase the Helio Ring, head to the Helio Ring product page and select your size to place your order.
Do I get a discount for Helio Ring after using the kit?
Do I get a discount for Helio Ring after using the kit?
Absolutely! When you purchase the sizing kit, we’ll email you a $15 coupon code to use toward your Helio Ring order.
Keep an eye on the same email address you used at checkout (and don’t forget to check your spam or promotions folder just in case).
If you haven’t received your coupon code by the time your sizing kit package arrives, please email support.na@amazfit.com and we’ll help you out.
Do I need to return the sizing kit after use?
Do I need to return the sizing kit after use?
No need! The kit is yours to keep.
What if I decide not to buy the Helio Ring?
What if I decide not to buy the Helio Ring?
If you choose not to purchase the Helio Ring after using the kit, you can return the sizing kit according to our standard return policy. Please contact our support team at support.na@amazfit.com for assistance.
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