Collection: What should I do if the treadmill/running results appear to be inaccurate?

If using the treadmill to save the workout, the "Distance calibration" interface will pop up, where you can enter the actual distance value.

When the single running distance exceeds 0.50 kilometers, the calibration value will be recorded by the watch based on a built-in algorithm, and the workout distance will be recorded more accurately next time you use the treadmill.

For the most accurate measurements, please check the following:

  1. Wear the device about one finger away from the carpal.
  2. Wear the device tightly, with an appropriate sense of pressure.
  3. Place your arm on a tabletop or a stationary surface, with the device screen facing up.
  4. Remain still during measurement and focus on measurement.
  5. Factors such as hair, tattoo, shaking, low temperature, and incorrect wearing of the watch may affect measurement results, and even lead to measurement failure.

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