Why doesn't the Map show during workouts?

Please make sure the file type loaded to the watch is GPX. If it is then please follow the guide below to load it to the watch correctly.

How to Download Offline Maps

1. Pair your device via the Zepp app.
2. Go to Profile > My Devices> App Settings > Map.
3. Select your region on the map, then tap the Add to Device Download List button.
4. Confirm the download task on your watch.
5. Once the download is complete, you can use the map during your workouts.

How to Use Offline Maps During a Workout

1. Press the lower button or open the app list and select Workout > Outdoor Running.
2. Swipe up the screen to select the map page.

Controlling Zoom and Pan to Edit Your Map

1. Press the crown to edit the map scale, then tap + or - to zoom in or out.
2. Press the crown again to switch to Pan Mode, then tap < or > to navigate different parts of the map.
3. Press the crown once more to switch the direction button.
To exit Edit mode, press the lower button. Your changes will be automatically saved. For a visual guide, please refer to this guide.

If the Map is not displaying correctly then please try to factory reset the watch to see if that will resolve the issue. The reset option is found under the watch's Settings -> System. Please note you will need to unpair all previous connections before you are able to pair it back up. Please make sure the watch is unpaired from your phone's Bluetooth settings. Next make sure you unpair it on the Zepp app by going to Device -> Amazfit watch -> Unpair.

After that is done then you can go through the pairing process in the Zepp app. Open the Zepp app and go to Device -> +Add -> Add Device -> Watch, to scan the QR code to pair back the watch.

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